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• Payment should be received within five working days of purchase unless prior arrangements have been made with the Management before purchasing.

• Buyers may use eCrater website credit card checkout or PayPal.

• We are glad to help with a LAY-AWAY with purchases over $400. Looking for that special piece of antique jewelry for a gift or for yourself? Let us know, and we will arrange a lay-away for you.

• Items are shipped immediately after receiving payment. Some items may be shipped from our Store in Paris, France, at NO extra cost. Items are shipped securely and arrive promptly.

We are running a FREE SHIPPING WORLDWIDE promotion until the end of the year. But we do not accept orders from nor do we ship to the African continent at this time.

• If shipped from the US, we ship via USPS First Class mail or Priority mail and do not charge a Handling fee. We do offer FREE SHIPPING on many of our items. Please, check our detailed descriptions. PLEASE NOTE we can also ship your item from our Paris (France) store at NO extra cost to you. IT IS SHIPPED SECURELY AND ARRIVES WITHIN 8-12 DAYS Tracking numbers are provided.

• Refund: We want you to be satisfied with your purchase, and we will accept returns. In the most unlikely event that you are unhappy with your purchase, you must first contact us within 3 days of receipt of item to receive authorization and to initiate a return procedure. We stand behind our listings. Just contact us.Thank you.

- RETURNS ARE ACCEPTED, no quibbling, under certain conditions such as, a gross error in the description, an error in the quoted price, etc. (N.B.: Please, note that diamonds or other gems are measured and graded while mounted and as mounting allows, meaning that all weights and grades are necessarily approximate.)
- RETURNS ARE NOT ACCEPTED for items altered, reserved, placed on lay-a-way or discounted from original price. Those sales are considered final.
- returned items must be shipped back within 7 days to the address we will provide.
- they must be returned insured, in the same packaging and you must provide a tracking number. Shipping charges will not be refunded.
- we do not charge a restocking fee if the item is not properly described. However, we do reserve the right to charge up to a 15% restocking fee on all items returned. This fee can be waived. Please, contact us with your questions.

• International bidders: Our free shipping feature includes everywhere in the world but, please, note that we do not ship to the African continent at this time and that we do not accept personal checks. Payment must be made through PayPal or through our eCrater credit card checkout in US funds. Buyer is responsible for any import fees which might be incurred.

• For any questions, or for more information on a specific item, E-Mail us at


A shipping discount is offered to returning customers and for multiple purchases.
Last Updated: 17 Oct 2017 05:07:11 PDT home  |  about  |  terms  |  contact
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