May I return my purchase?
This store does accept returns. In the most unlikely event that you are unhappy with your purchase, you must first contact us within 3 days of receipt of item to receive authorization and to initiate a return procedure. If you are not completely satisfied, we will work with you until you are, or you can return your item for a refund! We stand behind our listings. Just contact us.Thank you.- returns are accepted under certain conditions, such as a gross error in the description, an error in the quoted price, etc. (N.B.: Please, note that diamonds or other gems are measured and graded while mounted and as mounting allows, meaning that all weights and grades are necessarily approximate.)- returns are not accepted for items altered, reserved, placed on lay-a-way or discounted from the original price (coupons included). Those sales are considered final. - returned items must be shipped back within 7 days to the address we will provide.- they must be returned insured, in the same packaging and you must provide a tracking number. Shipping charges will not be refunded.- - we do not charge a restocking fee if the item is not properly described. However, we do reserve the right to charge up to a 15% restocking fee on all items returned. This fee can be waived. Please, contact us with your questions.We have been in the business of selling estate , vintage and contemporary jewelry for the past 15 years and have 100% customers satisfaction. You, the Customer, are our most important asset. We are always willing to accommodate your budget constraint, and to work with you until you are fully satisfied. Please, be aware that we operate through two Stores. One is located in Iowa (USA) and the other in Paris (France) If items are returned, they often have to be returned to the Store from which they were shipped. Please, keep in mind that we have to pay our experts again to re-appraise our items before we return them to our sales division. Do keep in mind that it is important for you to study the photographs carefully before you buy. Use the enlarged function in the photo. Ask us questions and ask for more photographs if you are not sure. Remember that all items offered are guaranteed to be genuine. They are all one-of-the-kind!Please, do not hesitate to contact us if you have any questions. Thank you.
Please, explain your shipping policy.
We have FREE SHIPPING offer running on occasion. This includes anywhere in North America (Canada. Alaska, and Hawai). We are shipping FREE WORLDWIDE until the end of the year!
When an item is shipped from our Store in Paris, France, it is at NO extra cost to you! And it is shipped securely and fast (8-12 transit days).
We will be glad to purchase insurance in your behalf, should you request it. Please, contact us if you have any questions.
Do you ever give discounts?
Yes, on some occasions, although our prices are very competitive!
For example, if you tell friends or family about us, and they purchase an item from us, we will deduct 5% from your next purchase. That is in addition to any specials we may be running at the time of your purchase.
Likewise, if you come back to our Store and buy more than one item over a three-month period, we will offer you a 10% discount.
All of our discounts are cumulative.